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Several sellers have reported to us in the past few months that the web-based upload procedure takes too long, either because of the large amount of data required or because of the website’s slowness in saving the data entered (especially for users connecting from outside Europe).
We then worked to improve the user experience during upload and make the procedure faster. Specifically:
- We have started using a CDN to speed up page loading (especially for those connecting from outside Europe).
- We have reduced the number of requests that are made to the server during the upload process, so as to reduce the waiting time (especially for those connecting from outside Europe).
- We have made optional some fields that were previously mandatory (such as categories or classification of files as original or transcoded).
- We have added a field where you can write or paste all tags together separated by commas, without the need to enter them individually.
- We have provided a new upload procedure, called “fast procedure”, which asks for all the data in one screen and pre-fills them with the data of the latest uploaded video. In this way it is sufficient to edit the data that need to change (such as title and description) while leaving all others unchanged (such as price, license, video type, etc.).
We hope that these optimizations will actually improve the website experience for our sellers.
Remember, however, that if you need to upload many videos, you can upload the files via FTP and provide the metadata in a CSV file. We also accept CSV files in the format of other platforms if you already have one ready. One of our goals is and always will be to make the user experience as smooth as possible, for both sellers and buyers.
For any information or feedback, please feel free to contact us.